Efficiently handle all aspects of utility management, from meter reading to billing and customer support. The software provides a centralized platform that enables you to track and monitor utility usage, manage customer accounts, and generate accurate invoices. The software supports various billing methods and provides flexibility in managing payment collections. Access detailed customer profiles, view historical consumption data, and handle service inquiries or complaints effectively.
Full integration with accounting systems enables seamless transfer of financial data and streamlining the accounts receivable process. The software provides features for tracking overdue payments, sending payment reminders, and initiating collection processes. It enables the management of payment plans, interest calculations, and debt recovery actions, ensuring proactive and efficient debt management.
Import of bank statements for automatic posting
Payment collection at own cash registers using barcodes or QR codes
Technicians can update the work order status, record task completion, and add notes or attachments in real-time. Managers and supervisors receive notifications and can monitor the overall workflow to ensure timely completion of tasks. Customizable reports and dashboards enable managers to monitor key metrics, identify bottlenecks, and make data-driven decisions.
The software allows utility companies to track the status of each claim, record communications with customers, and monitor the progress of resolution. Utility companies can generate reports that provide insights into the overall status of bulk claims, collection rates, recovery rates, and any trends or patterns related to non-payment.
SOKOP integration
Tracking stages of the legal process
Automatic creation of the list for lawsuits from financial records